Boston 311 is an online and telephone platform which better enables residents of Boston to report non-emergency issues to City of Boston departments. It helps the City respond to the needs of its citizens in a much more timely manner, and aims to improve city operations and make city services much more transparent.
Listed below are some of the most helpful links to state information. For statistics on Massachusetts, please see the statistics page in this guide.
Non-governmental agencies which produce information on Massachusetts include:
Historical city of Boston publications
The library has made available an extensive collection of Boston Redevelopment Authority materials invaluable in researching the city’s economy and infrastructure over the last six decades. Approximately 4000 of the 5,000 titles in this collection have already been digitized. Please search the library’s catalog or talk with staff about this resource.
Listed below are links to useful city of Boston information. For statistical information on the city of Boston and its neighborhoods, see the Statistics tab on this guide.
Non-governmental agencies which produce information on the city of Boston include: