Health Insurance can be tricky to navigate. Click through the resource links below to learn more about your eligibility for different health plans, shop for coverage, and seek out help from a certified health counselor.
To speak directly with a Health Navigator, contact the Mayor’s Health Line (MHL). MHL Navigators are trained and certified staff from from the Health Connector and MassHealth. They can answer questions about health insurance available through the Marketplace, health plan options available through MassHealth, and assist you with the application and enrollment process.
Health insurance options in Massachusetts:
In Massachusetts, Medicaid and the Children's Health Insurance Program (CHIP) are combined into one program, MassHealth.
The Health Connector is the state's health insurance Marketplace. Individuals, families, and small businesses use it to help find health insurance plans that meet their needs and fit their budgets.
For questions and assistance with the health insurance application process:
Toll Free: 1-800-847-0710
1010 Massachusetts Ave. 2nd Floor
Contact Customer Service:
In-Person Walk-in Center Locations -- Massachusetts Health Connector
133 Portland Street, 1st Floor
Hours: Monday–Friday: 8 a.m. to 6 p.m.
63 Main Street
Hours: Monday–Friday: 9 a.m. to 5 p.m.
88 Industry Avenue, Suite D
Hours: Monday-Friday: 9 a.m. to 5 p.m.
146 Main Street, Suite 201/202
Hours: Monday-Friday: 8 a.m. to 6 p.m.
Enrollment Assistance: Locate organizations near you that provides assistance from application through enrollment. When you call any of the listed organizations, ask for the "Patient Financial Counselor Department" for assistance.
Medicare -- Massachusetts Residents
SHINE Program: Health Insurance Counseling
Federal Government Resources
Healthcare.gov: Information about tax exemptions, health care plans and pricing, and local help.
Non-Government Health Insurance Resources