Health Information: Health Insurance
Health Insurance in Massachusetts
Health Insurance can be tricky to navigate. Click through the resource links below to learn more about your eligibility for different health plans, shop for coverage, and seek out help from a certified health counselor.
To speak directly with a Health Navigator, contact the Mayor’s Health Line (MHL). MHL Navigators are trained and certified staff from from the Health Connector and MassHealth. They can answer questions about health insurance available through the Marketplace, health plan options available through MassHealth, and assist you with the application and enrollment process.
Applying for Health Insurance in Massachusetts
Health insurance options in Massachusetts:
1. MassHealth
In Massachusetts, Medicaid and the Children's Health Insurance Program (CHIP) are combined into one program, MassHealth.
2. Massachusetts Health Connector
The Health Connector is the state's health insurance Marketplace. Individuals, families, and small businesses use it to help find health insurance plans that meet their needs and fit their budgets.
For questions and assistance with the health insurance application process:
Boston Residents
Boston Public Health Commission: Mayor's Health Line
Phone: 617-534-5050
Toll Free: 1-800-847-0710
1010 Massachusetts Ave. 2nd Floor
Boston,MA 02118
Massachusetts Residents
Contact Customer Service:
877-MA-ENROLL
877-623-6765
TTY: 877-623-7773
In-Person Walk-in Center Locations -- Massachusetts Health Connector
Boston
133 Portland Street, 1st Floor
Hours: Monday–Friday: 8 a.m. to 6 p.m.
Brockton
63 Main Street
Hours: Monday–Friday: 9 a.m. to 5 p.m.
Springfield
88 Industry Avenue, Suite D
Hours: Monday-Friday: 9 a.m. to 5 p.m.
Worcester
146 Main Street, Suite 201/202
Hours: Monday-Friday: 8 a.m. to 6 p.m.
Enrollment Assistance: Locate organizations near you that provides assistance from application through enrollment. When you call any of the listed organizations, ask for the "Patient Financial Counselor Department" for assistance.
Medicare -- Massachusetts Residents
SHINE Program: Health Insurance Counseling
Additional Resources for Health Insurance
Federal Government Resources
Healthcare.gov: Information about tax exemptions, health care plans and pricing, and local help.
- Continuation of Health Coverage (COBRA)
- Long-Term Care
- Insurance and Resources for People with Disabilities
- Applying for Medicaid and CHIP
- Medicare
- Individuals and Families
- Small Businesses
- Glossary
InsureKidsNow.gov: information about Medicaid and Children's Health Insurance Program (CHIP) for families who need health coverage.
Centers for Medicare and Medicaid
Non-Government Health Insurance Resources
Consumer Reports: Health Insurance Resources
My Health, My Voice: A Woman's Step-by-Step Guide to Using Health Insurance