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Health Information: Health Insurance

Resources for understanding health conditions and accessing health care

Health Insurance in Massachusetts

Health Insurance can be tricky to navigate. Click through the resource links below to learn more about your eligibility for different health plans, shop for coverage, and seek out help from a certified health counselor.

To speak directly with a Health Navigator, contact the Mayor’s Health Line (MHL). MHL Navigators are trained and certified staff from from the Health Connector and MassHealth. They can answer questions about health insurance available through the Marketplace, health plan options available through MassHealth, and assist you with the application and enrollment process.

 

Applying for Health Insurance in Massachusetts

Health insurance options in Massachusetts:

1. MassHealth

Enrollment Guide

In Massachusetts, Medicaid and the Children's Health Insurance Program (CHIP) are combined into one program, MassHealth. 

2. Massachusetts Health Connector  

Get Started Guide

The Health Connector is the state's health insurance Marketplace. Individuals, families, and small businesses use it to help find health insurance plans that meet their needs and fit their budgets. 

For questions and assistance with the health insurance application process:

Boston Residents

Boston Public Health Commission:  Mayor's Health Line​ 

Phone:  617-534-5050
Toll Free: 1-800-847-0710
1010 Massachusetts Ave. 2nd Floor
Boston,​MA 02118

Massachusetts Residents

Contact Customer Service:
877-MA-ENROLL
877-623-6765
TTY: 877-623-7773

In-Person Walk-in Center Locations -- Massachusetts Health Connector

Boston
133 Portland Street, 1st Floor
Hours: Monday–Friday: 8 a.m. to 6 p.m.

Brockton
63 Main Street
Hours: Monday–Friday: 9 a.m. to 5 p.m.

Springfield
88 Industry Avenue, Suite D
Hours: Monday-Friday: 9 a.m. to 5 p.m.

Worcester 
146 Main Street, Suite 201/202
Hours: Monday-Friday: 8 a.m. to 6 p.m.

Enrollment Assistance: Locate organizations near you that provides assistance from application through enrollment. When you call any of the listed organizations, ask for the "Patient Financial Counselor Department" for assistance.

Medicare -- Massachusetts Residents

SHINE Program: Health Insurance Counseling

Find a SHINE Counselor